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(660) 376-9700

sem@gwm4-3phase.com

Smith Electric Motorworks

Smith Electric Motorworks

High quality 3-phase power converters since 1986

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Warranty

Autogen, Rotogen, Rotomax, AAMP And DIGI Series Phase Coverters

WARRANTY

All Rotogen, Rotomax, AAMP and DIGI Series Rotary Phase Converters carry an Unconditional Lifetime Warranty against Rotor failure. This includes failure of the rotor end rings, laminations or rotor bars due to power surge, arcing, burnout, or distortion. Rotor warranty extends to original purchaser and is non-transferable. Lifetime rotor warranty does not include bearing failure. Bearing failure is covered under material and workmanship warranty immediately following.

Other rotary converter components are warranted against all manufacturers’ defects in materials and workmanship for a period of 5 years under normal use and service. Covered components: Motor-run (oil) capacitors (including Kilogen Modules), rotor-shaft bearings, contactors, electrolytic (motor-starting) capacitors, timers, enclosures, transformers, stator winding insulation and any accessories.

All AUTOGEN CD-SD, CDF and CD3 (Capacitive Discharge, 3-Wire Power) Static Phase Converters receive a 2 year warranty against any and all defects in material and workmanship. This includes motor-starting (electrolytic) and motor-run capacitors, relays, contactors, and all other electrical components. Warranty repairs will be performed only at the Factory or a repair station designated by SEM. No warranty repairs will be paid by SEM that have been performed by any repair station without written consent from SEM Corporation.

If any unit or component thereof fails within the designated period of warranty, and is shipped freight prepaid to SEM Corporation, 10288 Hwy ZZ, Marceline, MO 64658, and is found to be defective in workmanship or material, it will be repaired or replaced at SEM’s option and returned, freight prepaid, to the buyer within the contiguous 48 states. SEM Corporation assumes no liability for consequential damages or interruption of service to the buyer. Buyer furthermore, by acceptance of this equipment, hereby assumes all responsibility for the consequences of the products’ use, misuse, or abuse by the buyer, his employees, or others. A defect within the meaning of this warranty, in any part of any piece of equipment shall not, when such part is capable of being repaired, serve to condemn the equipment in question. This warranty is in lieu of all other warranties, guarantees, obligations, or liabilities expressed by SEM Corporation or its representatives.

Items not covered under warranty, or which may void warranty, include, but are not limited to:

  • Physical abuse or unauthorized alteration of unit or components.
  • Failure to properly ground unit.
  • Operation of unit above or below recommended operating voltages of 230v (±10%) or 460v (±10%).
  • Operation of unit without adequate ventilation, or with fan(s) removed or broken.
  • Operation of unit when stuffed full of sawdust or other foreign material.
  • Operation of unit in a corrosive or excessively damp environment.
  • Failure to follow recommended wire, fuse and transformer requirements.
  • Rodent or pest damage.
  • Acts of God including flood or lightning strike.
  • Freight or other handling charges incurred through inspection or repair of a unit or component in question, or return of same to the user.

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Smith Electric Motorworks GWM

All converters are built in-house and can be shipped all over the U.S. as well as Canada, Mexico and Puerto Rico. Rotary converters have a 5-year warranty and static converters have a 2-year warranty.

10288 Hwy ZZ
Marceline, MO 64658

(660) 376-9700

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