About Smith Electric Motorworks / GWM
Smith Electric Motorworks / GWM offers the highest quality of Phase Converters on the market today. Since 1986, we have provided superior service to our customers and have assisted them in achieving their goals. Our years of experience and commitment to excellence have earned us the reputation as the best in the business.
Leadership
At Smith Electric Motorworks / GWM, you receive the kind of quality and service you expect from a leader. Our company is always evolving with the needs of our customers. We deliver the latest services, technology and developments in the industry.
Teamwork
We make it our responsibility to know you and your business. We work closely with you to ensure that the solutions we provide are tailored to meet your unique needs and challenges. We are committed to your growth and success.
Customer Service
Our customer satisfaction is our highest priority. Whether you are looking as a hobbyist or for a large enterprise, you are important to us and you can expect us to go the extra mile for your business. We are proud to provide you with quality service.
Why Buy Our Converters?
Apart from our decades of expertise in providing the highest quality custom-built and ready-made 3-phase converters, our top priority is customer satisfaction. You are the life-blood of our company, and we want you to be successful. We care about our customers and we strive to provide products and services that speak for themselves in terms of value.
US and Canadian Patent
We are dedicated to the converter business. We have taken the phase converter business to a higher level. We have taken the time to develop and patent an electronic circuit that controls the startup of the converter. This device ensures correct and optimal starting each and every time. This circuit is the heart and soul of every converter that we build.
Custom is Not a Problem
If you need any custom work on your new converter, just ask. We pride ourselves on the fact that we can alter our standard product offerings to meet your specific needs. We are committed to helping you to have a successful business or hobby. Whether you want custom or standard every converter is built, tested and packaged with your success in mind.
Service and Support
We stand behind our converters and our customers. Not only do we have one of the longest warranties in the business but we provide unparalleled support before and after the sale. No question is to big or to small. If you ever have a problem we are here to help. Phone support is always fast, free and courteous, even the call is free.
High Quality Accessories
Soft Start –
Hard Start –
High Quality Components
We use only high quality components in our converters. We are not in the market to make the ‘Cheapest’ or ‘Least Expensive’ converter. We are not in the business to be an ‘economy supplier’. We only produce quality and we stand behind quality. We believe that customer satisfaction is key in this business and the quality of the product directly relates to satisfaction. If you are looking for ‘cheap’ you better look at one of our competitors because we will not compromise our standards to make sales.
High Quality Definite Purpose Motors
Even the motors we use are made to meet our stringent requirements. We have our motors manufactured with heavy duty winding. The motors that we use are all high quality, cast iron, 1725 rpm motors. We don’t use steel or 3600 rpm motors, these types of motors provide higher profit margins for the converter manufacture and lower customer satisfaction. The motors we use we made to be a ‘phase converter motor’ they were not built as motor and used as a phase converter.
A note from Gary Werner
Founder, GWM Corporation
We decided to go exclusively with phase converters in 1986. This field was ripe for a performance-
We set out to build a quality, quiet product and to educate users that there is no fifty-
At any rate, I learned that if you want to sell nationally, you should have a national marketing program. I didn't. I asked a customer with that kind of experience, and he said, "20% of a given market wants a lot of information about the product. Forget them and go after the 80% to whom you can sell in 15 seconds." I thanked him and went after the 20% group.
Why? In our industry, a 20% share of the market is about $1 million a year. These people are quality minded and make the best customers. Informed customers pay attention to instructions. They know what to expect of the equipment, and they take care of it. If they do have a problem, they describe exactly what happened. And they are always so honest I will bend backward to solve whatever problem comes up. We have so little trouble, it doesn't matter even if one gets hit by lightening--we will find a way to repair it.
– Gary A. Werner1 Several cars built by Don Garlits and Gary Werner may be viewed at the Don Garlits Museum of Drag Racing in Ocala, Florida.
2 I bought E. J. (the "Michigan Madman") Potter's old tire-smoking Icon--the Widowmaker--in 1979 and sold it in 1985 after extensive rework. I bought it back in 1997 and restored it to its original condition as E.J. built it. It currently resides at the Don Garlits Museum of Drag Racing in Ocala, Florida.